Jaime took really good care of me. In and out with my new car like butter. My 3rd car from the open road crew.

Had a really great experience baying my new 2026 Acura MDX Aspec. Marco, excellent salesman, very experienced and informative. The entire process was smooth and fast. Overall, If you want to own a Acura come to open road acura.

As a current student, about to start school again with a lease about to end, I was very nervous about what to do. James Ayala helped calm my nerves and helped me find the perfect car. I shared my likes and dislikes in vehicles, and he pointed out the 2026 Acura ADX ASpec to me. After the test drive, I knew it was the car for me. James is an amazing salesman and really listens to your needs and wants in a vehicle. Thank you again to James and the rest of the team at Open Road Acura!

Quiero agradecer públicamente a Humberto Cruz por la excelente atención y el trato tan especial durante todo el proceso de compra de mi vehículo. Desde el primer momento fue muy profesional, atento y se aseguró de que todo quedara claro y en orden. 🙌🏽 Sin duda, una experiencia súper chévere y de mucha confianza. Si estás buscando tu próximo carro, recomiendo 100% a Humberto Cruz. Gracias por hacer de esta experiencia una tan bonita. 🚘❤️

Mi experiencia con Humberto Cruz fue un 10 de 10. Desde el primer contacto hasta el momento de salir con mi MDX todo fue excelente. 🙌🏽🚘 Quiero destacar su amabilidad, paciencia y la forma tan chévere en que hizo todo el proceso. Me sentí muy bien atendida y, sobre todo, con la confianza de estar en buenas manos. Gracias, Humberto, por hacer que esta experiencia fuera tan especial. Sin duda, te recomiendo 100%. ¡Un servicio de 10! 👏🏽✨

I recently purchased a brand-new 2026 Acura Integra, and I couldn’t be happier with my experience! I want to give a special thank you to Jesse Ortiz for making this entire process such a positive and memorable one. I first spoke with Jesse a few months ago, and from that very first conversation, she was incredibly helpful, patient, professional, and positive. She stayed supportive throughout the entire process and always made me feel comfortable without ever making me feel pressured. I originally walked into the dealership with the intention of purchasing a used vehicle, but Jesse took the time to walk me through all of my options and helped me understand what would work best for me. Because of her guidance and support, I ended up driving away in a brand-new 2026 Acura Integra — something I honestly wasn’t expecting when I first started looking! What I appreciated most about Jesse was that she genuinely looked out for me every step of the way. She answered my questions, explained everything clearly, listened to what I wanted, and made sure I felt confident and comfortable with my decision. Buying a car can sometimes feel overwhelming, but Jesse made the experience exciting, smooth, and stress-free. I also want to give a huge thank you to the finance team. They were extremely helpful, patient, and supportive throughout the process as well. They took the time to explain everything and helped make the final steps of purchasing my new car as easy and comfortable as possible. Overall, I am extremely grateful for the level of customer service I received. Jesse went above and beyond, and her professionalism, kindness, patience, and dedication truly stood out. This wasn’t just about selling me a car — she made sure I had an experience I could feel good about from beginning to end. Thank you again to Jesse Ortiz, the finance team, and everyone who helped make this possible. I absolutely love my new 2026 Acura Integra and truly appreciate everything you all did for me. I would definitely recommend Jesse to anyone looking for someone who is knowledgeable, trustworthy, supportive, and genuinely cares about helping their customers. Thank you for making this such a great experience! 🙏🏽

Humberto was amazing - so helpful in answering all my questions and getting me a great deal! Will definitely return

I would add an extra star for Chris, he was very helpful throughout the process and made it super simple. I'd recommend going to him any day!

Great experience leasing my new Acura! Artem Rodnevski and Lourdes Thompson were both professional, helpful, and a pleasure to work with. Artem was knowledgeable and patient, while Lourdes made the process smooth and stress-free. They both went above and beyond to ensure I was comfortable and happy with my decision. I highly recommend working with them—thank you, Artem and Lourdes!

I am writing a second review because Bryan Kelly at Open Road Acura of Wayne once again demonstrated the kind of professionalism, integrity, and customer care that is increasingly rare to find. Yesterday, I came in to have a tire replaced. After the service, I noticed that my rim had been nicked. Understandably, situations like this can be frustrating for any customer. However, I also recognize that unexpected issues can occur during service and that a service advisor cannot personally control every detail of work performed in the shop. What truly matters is how the concern is handled—and Bryan handled it with exceptional professionalism. The moment I brought the issue to his attention, Bryan took it seriously. He investigated promptly, returned to speak with me calmly and respectfully, and clearly explained that the dealership would take responsibility and make it right. He was composed, attentive, and reassuring throughout the entire conversation. Although arranging repairs can be inconvenient, Bryan moved quickly to accommodate me and ensure that the matter would be resolved. After leaving, I noticed that the replacement tire’s pressure was two PSI higher than the other tires, despite the instruction for all four tires to be adjusted to 36 PSI. Since I was unable to return at that time, I came back the following morning. Once again, Bryan welcomed me with kindness and immediately took ownership of the situation. Rather than simply sending the vehicle back through the service department, he personally made sure the tire pressure was corrected. He also had the tire balanced, replaced the wheel weights, and ensured that adhesive residue from the previous weights was cleaned properly. That level of attention to detail says everything. Bryan did not dismiss my concerns, rush me, or make me feel as though I was asking for too much. He treated me with patience, respect, and genuine care. He understands that customers trust Acura with vehicles they value, and he makes every effort to ensure that they leave feeling heard, respected, and confident in the service they received. Bryan is charming, kind, composed, and extraordinarily professional when speaking with customers. He consistently goes far beyond what anyone would ordinarily expect from a service advisor. His ability to remain calm, take accountability, communicate clearly, and resolve concerns quickly is truly outstanding. This is my second review for Bryan and Open Road Acura of Wayne because exceptional service deserves to be recognized. If you are looking for a service advisor who will listen, follow through, treat you with dignity, and genuinely go above and beyond, Bryan Kelly is the person you want to see.

I had a great experience at Open Road Acura when I came in for an oil change. Bryan took care of us and was absolutely amazing! He was very friendly, professional, helpful, and genuinely nice throughout the whole experience. He made everything easy and made sure we were taken care of. Customer service like this really stands out. I would definitely recommend Bryan and Open Road Acura to anyone looking for great service. Thank you, Bryan!

I had an amazing experience at this Acura location thanks to my sales representative Lourdes. She was so patient, kind, understanding and helpful. She worked with me to find the best option in my price range. She went above and behind to make sure we were happy. I highly recommend her !!

I have to say the service was moderate to fair, so hey y’all is anyone having an issue with there headlights? I currently own a 2018 Acura RDX my vehicle was serviced there on many occasions, my concerns are the headlights are oxidizing this is when the headlights turn cloudy. The service staff quoted me two separate prices 1) $256, (2) $299 the outcome was Kimberli L was they do not offer this service, ( was I just ghosted)?, I have purchased many vehicles over the years Pontiac, Chevrolet and Nissan with these vehicles never experience headlights Oxidizing ? What’s your feedback or experience? Pls share 🤔 Delores S….

Traded my car in today and purchased a new one my sales consultant was so helpful and professional took his time and gave me options no rushing whatsoever sits by the front entrance Marco is his name I recommend him to everyone interested in purchasing a car at open road Acura of Wayne!

Had a great experience bringing my car in to get looked at, Bryan was incredibly helpful and friendly throughout the whole process! He took the time to answer my questions, explain everything clearly, and made me feel comfortable and taken care of.

My brother and I were desperate. We need a car due to a recent accident and we stumbled on the listing. Cristian was a godsend. From the moment we walked in, he took us through everything that we needed. Every step of the way was explained to the letter and he got us the best deal possible. Beck walked us through the all the necessary steps and we enjoyed our experience. I can't recommend this place enough. Thank you oh so very much for this! 10/10

Met with Bryan Kelly service advisor at Open Road Acura of Wayne this morning for a recall on my MDX. Excellent service provided by the entire Acura group. Customer service on point. Kept me updated while I waited. Thank you Acura of Wayne and thank you Bryan.

Worked with Jose on a certified 2026 MDX and it was a great experience start to finish. He was upfront, answered every question I threw at him, and fixed a couple of paperwork items without me having to push. No games, no runaround. He was recommended to me and lived up to and even exceeded the expectations. Drove down from New York for it and it was worth the trip. Ask for Jose!!

I purchased an MDX this weekend from Open Road. I walked in to just look around, but Lourdes came out to see us and brought us inside immediately to show us a few models. She took us out for a test drive and we came back immediately wanting to make a purchase. Lourdes and the dealership made sure that I was able to insure my car, deal with the financing and I drove away with my new car that night. I was in and out in 3+ hours. She was also a huge help in setting up all the features on the car and on my phone with the app.

Humberto es el mejor open road acura Quiero felicitar y agradecer a Humberto Cruz por el excelente servicio. De verdad que fue una experiencia 10 de 10 desde el principio hasta el final. 🙌🏽🚘 La atención, la paciencia, la amabilidad y la forma de hacer todo el proceso hicieron que llevarme mi MDX fuera una experiencia súper chévere y especial. Humberto, te doy un 10 de 10 sin pensarlo. Gracias por tu dedicación y por hacer las cosas con tanta profesionalidad. ¡Recomendado al 100%! 👏🏽✨