Yanfang shu
a month ago
Great experience buying my Acura MDX! Troy Dawson was incredibly helpful, knowledgeable, and professional throughout the entire process. If you visit Open Road Acura of Wayne, definitely ask for Troy!
chris candelaria
a month ago
Jose Diaz definitely blessed me by helping me get the car I was looking for. Great customer service and an overall great, easy, and fast service. Definitely go see my guy!🔥
tanesha hunter
a month ago
I had the pleasure of purchasing a brand-new 2026 Acura MDX A-Spec on Wednesday with the outstanding guidance and support of Shaun. This is my second vehicle purchase from Open Road Acura of Wayne, and once again, my experience was exceptional. From the moment I walked through the doors, I was welcomed with professionalism and genuine hospitality. Shaun took the time to understand exactly what I was looking for, patiently answered all of my questions, and ensured that every feature I wanted was addressed. His knowledge of the Acura lineup, attention to detail, and commitment to customer satisfaction gave me complete confidence that I was choosing the right vehicle. The entire purchasing process was seamless, efficient, and stress-free. Shaun's professionalism, patience, expertise, and dedication made the experience truly enjoyable. I never felt pressured—only supported throughout every step of the process. I am incredibly grateful for the outstanding service I received and highly recommend Shaun to anyone looking to purchase a vehicle. If you're searching for someone who genuinely cares about helping you find the right car while providing a first-class buying experience, be sure to ask for Shaun at Open Road Acura of Wayne. Thank you for another wonderful experience!
Sefanie McRae
a month ago
I had an amazing experience leasing my new Acura at the Wayne Acura location, all thanks to Shaun Frazier! From the moment I walked in, he made the entire process smooth, stress-free, and enjoyable. Shaun took the time to show me different vehicles, explain the features of each one, and helped me choose the perfect car for my needs. He was knowledgeable, patient, and never made me feel pressured. What impressed me the most was how efficient everything was. I was in and out in and my trade-in process was quick and easy, and I drove away in a brand-new car the very same day! If you’re looking for someone who truly cares about providing excellent customer service and making the car-buying or leasing experience as easy as possible, I highly recommend asking for Shaun Frazier at Acura of Wayne. He exceeded my expectations, and I couldn’t be happier with my new car. Thank you, Shaun, for making this such a great experience!
Freddy Jimenez
a month ago
I had an outstanding experience at Open Road Acura, and I can’t thank Artem Rodnevski and James Ayala enough for all of their help. From the moment I walked in, they were professional, friendly, and genuinely focused on finding the best solution for me. They took their time to walk me through everything thoroughly & helped me with best option that made the most sense for my budget & needs. I never felt rushed or pressured, and they made the entire process smooth, transparent, and stress-free. If you’re looking for a dealership that truly puts its customers first, I highly recommend asking for Artem Rodnevski and James Ayala. Their knowledge, honesty, and dedication to customer satisfaction made this one of the best car-buying experiences I’ve ever had. Thank you both for going above and beyond! Once again, thank you guys for everything!!
Leídy Muñoz
a month ago
I had an excellent experience buying my car. The salesperson Jaime was professional, honest, and very helpful throughout the entire process. They answered all my questions, made everything easy to understand, and never made me feel pressured. I truly appreciate their patience and outstanding customer service. I highly recommend them to anyone looking for a great car-buying experience!
Tatiana Rivera
a month ago
Had a great experience buying my new MDX! Jose Diaz was very helpful and took his time talking me through everything.
Miriam Velez
a month ago
I recently purchased my new 2026 Acura Integra, and Jose Diaz made the entire process absolutely seamless. From start to finish, he was professional, knowledgeable, and never pressured me into a decision. Jose took the time to answer all my questions and ensured I got the exact vehicle and deal I wanted. If you are looking for a stress- free car buying experience a top-tier customer service, go see Jose Diaz! He was truly great and I highly recommend him and the team. 👍
KM Anderson
a month ago
This has been my third lease with Acura of Wayne and of course my experience was great. Jose Diaz had been my sales rep each time and I will continue to return. He is very knowledgeable, patient, and gets the job done. Thank you Jose for being amazing as always.
Luis Rendon
a month ago
I want to thanks James Ayala; he is not just a salesperson. I had the chance to speak with him and explain what I needed, and he treated me as if we had known each other for a long time. Buying a second car from Open Road Acura Wayne was an incredibly pleasant and quick experience. Thank you, James, and the Acura Wayne team.
Edward Vegas
a month ago
⭐⭐⭐⭐⭐ I had an excellent experience with Bryan at Open Road Acura. My 2024 Acura ZDX was in for multiple recall updates, and Bryan kept me informed throughout the entire process. He sent me updates, explained what was being repaired, and made sure everything was addressed before returning the vehicle. The car came back detailed, the recalls were completed, and it drives better than ever. Bryan kelly was professional, honest, and communicated every step of the way. If you need service at Open Road Acura, I highly recommend asking for Bryan. Thank you for making the experience smooth and stress-free!
Nora
a month ago
I had a great experience thanks to Tricia’s expertise with regard to the purchasing of my new Acura RDX. Tricia was friendly, professional and knowledgeable while patiently answering all the questions I had. From start to finish Tricia was super helpful, I would recommend asking for her if looking at an Acura as she made it an easy car buying experience. Thanks Tricia!!
Sunil Ramakrishnan
a month ago
Great Service!! Purchased my car in April 2025. Came in for scheduled maintenance on my MDX in July 2026. There was a question about a complimentary service I’d been told about when I bought the car, and Gene, the general manager, stepped in and made it right on the spot. No back and forth, no digging for paperwork. Brian and David from service are exceptional very helpful. Great service and a dealership that keeps its word!!
Destiny Ajore
a month ago
It’s always a pleasure coming here. Good customer service wonderful people and super friendly. Two years ago I purchased a 2024 TLX aspec Loved her down! Shout out to Elvis Who was my sales person at the time. Two years later I traded my car for 2026 MDX Aspecs Thanks to Gabby! I loved that she remembered our last conversation & reach Back out to me when the time was right. I got it for a great deal, She was amazing , So sweet & patience❤️ I was sad letting my car go but I’m Loving my new truck! I’m happy with the decision I made. Grateful & blessed. Also thank you to Art (finance manager ) as well! making the process easy 🫶🏽. This is the only dealership I go to! You won’t be disappointed!
Tara Egan
a month ago
We had an easy and pleasant experience where we traded in one vehicle and purchased a used vehicle. Tricia was great and didn’t pressure us at all. We went in on Saturday afternoon and had a completely done deal within two hours. They had a great selection of cars and I got exactly what I was looking for. Would highly recommend them!
Ariah Romo
a week ago
As a current student, about to start school again with a lease about to end, I was very nervous about what to do. James Ayala helped calm my nerves and helped me find the perfect car. I shared my likes and dislikes in vehicles, and he pointed out the 2026 Acura ADX ASpec to me. After the test drive, I knew it was the car for me. James is an amazing salesman and really listens to your needs and wants in a vehicle. Thank you again to James and the rest of the team at Open Road Acura!
Carolina Cantalizo
6 days ago
Mi experiencia con Humberto Cruz fue un 10 de 10. Desde el primer contacto hasta el momento de salir con mi MDX todo fue excelente. 🙌🏽🚘 Quiero destacar su amabilidad, paciencia y la forma tan chévere en que hizo todo el proceso. Me sentí muy bien atendida y, sobre todo, con la confianza de estar en buenas manos. Gracias, Humberto, por hacer que esta experiencia fuera tan especial. Sin duda, te recomiendo 100%. ¡Un servicio de 10! 👏🏽✨
Lizbeth Rodriguez
6 days ago
Quiero agradecer públicamente a Humberto Cruz por la excelente atención y el trato tan especial durante todo el proceso de compra de mi vehículo. Desde el primer momento fue muy profesional, atento y se aseguró de que todo quedara claro y en orden. 🙌🏽 Sin duda, una experiencia súper chévere y de mucha confianza. Si estás buscando tu próximo carro, recomiendo 100% a Humberto Cruz. Gracias por hacer de esta experiencia una tan bonita. 🚘❤️
YAEL RODRIGUEZ
Edited 4 weeks ago
Thanks to Mr. Humberto for the help he gave me in getting my new car.
Miguelina Santana
Edited 6 days ago
Humberto es el mejor open road acura Quiero felicitar y agradecer a Humberto Cruz por el excelente servicio. De verdad que fue una experiencia 10 de 10 desde el principio hasta el final. 🙌🏽🚘 La atención, la paciencia, la amabilidad y la forma de hacer todo el proceso hicieron que llevarme mi MDX fuera una experiencia súper chévere y especial. Humberto, te doy un 10 de 10 sin pensarlo. Gracias por tu dedicación y por hacer las cosas con tanta profesionalidad. ¡Recomendado al 100%! 👏🏽✨

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