Christa Salviano
a week ago
Tricia was so kind and helpful! She made the lease process easy and seamless! Highly recommend Tricia and Open Road Acura 23
Freddy Jimenez
a day ago
I had an outstanding experience at Open Road Acura, and I can’t thank Artem Rodnevski and James Ayala enough for all of their help. From the moment I walked in, they were professional, friendly, and genuinely focused on finding the best solution for me. They took their time to walk me through everything thoroughly & helped me with best option that made the most sense for my budget & needs. I never felt rushed or pressured, and they made the entire process smooth, transparent, and stress-free. If you’re looking for a dealership that truly puts its customers first, I highly recommend asking for Artem Rodnevski and James Ayala. Their knowledge, honesty, and dedication to customer satisfaction made this one of the best car-buying experiences I’ve ever had. Thank you both for going above and beyond! Once again, thank you guys for everything!!
Zakirul Himel
a week ago
Aldrik service rider is great man he help me always wish him best future. Zakirul himel
Jon Earnst
a week ago
I purchased a 2026 RDX and the experience could not have gone smoother. Marco was knowledgeable, friendly, honest, and professional. He stood out among sales reps throughout my search and I would not hesitate to recommend him to anyone in the market for a car!
Sefanie McRae
2 days ago
I had an amazing experience leasing my new Acura at the Wayne Acura location, all thanks to Shaun Frazier! From the moment I walked in, he made the entire process smooth, stress-free, and enjoyable. Shaun took the time to show me different vehicles, explain the features of each one, and helped me choose the perfect car for my needs. He was knowledgeable, patient, and never made me feel pressured. What impressed me the most was how efficient everything was. I was in and out in and my trade-in process was quick and easy, and I drove away in a brand-new car the very same day! If you’re looking for someone who truly cares about providing excellent customer service and making the car-buying or leasing experience as easy as possible, I highly recommend asking for Shaun Frazier at Acura of Wayne. He exceeded my expectations, and I couldn’t be happier with my new car. Thank you, Shaun, for making this such a great experience!
tanesha hunter
4 days ago
I had the pleasure of purchasing a brand-new 2026 Acura MDX A-Spec on Wednesday with the outstanding guidance and support of Shaun. This is my second vehicle purchase from Open Road Acura of Wayne, and once again, my experience was exceptional. From the moment I walked through the doors, I was welcomed with professionalism and genuine hospitality. Shaun took the time to understand exactly what I was looking for, patiently answered all of my questions, and ensured that every feature I wanted was addressed. His knowledge of the Acura lineup, attention to detail, and commitment to customer satisfaction gave me complete confidence that I was choosing the right vehicle. The entire purchasing process was seamless, efficient, and stress-free. Shaun's professionalism, patience, expertise, and dedication made the experience truly enjoyable. I never felt pressured—only supported throughout every step of the process. I am incredibly grateful for the outstanding service I received and highly recommend Shaun to anyone looking to purchase a vehicle. If you're searching for someone who genuinely cares about helping you find the right car while providing a first-class buying experience, be sure to ask for Shaun at Open Road Acura of Wayne. Thank you for another wonderful experience!
Yanfang shu
5 days ago
Great experience buying my Acura MDX! Troy Dawson was incredibly helpful, knowledgeable, and professional throughout the entire process. If you visit Open Road Acura of Wayne, definitely ask for Troy!
Jennifer Nunez
5 days ago
Humberto cruz, Quiero expresarte mi más sincero agradecimiento por todas tus atenciones, tu paciencia y la gran ayuda que me brindaste durante la compra de mi nuevo vehiculo. Gracias por responder a todas mis dudas y por hacer que todo el proceso fuera mucho más fácil y agradable. Aprecio mucho tu profesionalismo, dedicación y excelente servicio. Sin duda, hiciste que esta experiencia fuera especial. ¡Muchísimas gracias por todo y que Dios te bendiga siempre.
Dashawn Freeman
6 days ago
Just Purchased a New Acura Mdx A-spec Advance from my Girl Gabby , She is Awesome . Came up to say Hi and She convinced me to up Grade from my Rdx to the Mdx with the crazy discounts and rebates , I said why not and Thank you Felipe for hooking me up!
gregg thompson
2 weeks ago
I had an outstanding experience at Open Road Acura of Wayne! From the moment I walked in, everyone was welcoming, professional, and made the entire process stress-free. A special thank you to Lourdes Thompson for going above and beyond. She was knowledgeable, patient, and truly listened to what I was looking for. She took the time to answer all my questions, explained every feature of my new vehicle, and made sure I felt confident every step of the way. I never felt pressured—just genuinely cared for. The entire staff at Open Road Acura of Wayne was friendly, efficient, and committed to providing excellent customer service. Buying a car can be overwhelming, but they made it an enjoyable experience. I highly recommend Lourdes Thompson and the team at Open Road Acura of Wayne to anyone looking for a dealership that treats customers with honesty, respect, and professionalism. I’ll definitely be back for my next Acura!
Sirius LightBody
2 weeks ago
I had a great experience with Acura of Wayne Service Department. My advisor, Eldrick Miranda, was professional, knowledgeable, and kept me informed throughout. He made the process easy and took great care of my vehicle. Highly recommend Acura of Wayne and Eldrick!
Alexi Lowther
2 weeks ago
I had another great experience at Open Road Acura of Wayne. I’m a repeat Acura customer, and experiences like this are a big reason I continue to come back. Gabriela Chauca was excellent to work with throughout the entire process. She was knowledgeable, patient, and always took the time to answer my questions. I appreciated that she never made me feel pressured and worked with me to find a lease that fit what I was looking for. She kept me informed every step of the way and made everything feel straightforward and easy. If you’re considering an Acura, I highly recommend visiting Open Road Acura of Wayne and asking for Gabriela. She made the entire experience seamless, and I’m very happy with my new Acura.
Malki Meiri
3 weeks ago
I had such a great experience this week leasing a car at this dealership. I have leased so many cars from Open Road Acura, and every time the experience was smooth and seamless. My sales person is Jesse and she is exceptional. The sales manager is Josh and he is great. Jesse always follows up with me and makes sure that we are 100% satisfied and of course most important makes sure we get what we would like. I have dealt with many sales people and she is so genuine. Really wants to make sure I am happy with my choice. This is the Acura dealership to go to and Jesse is the only sales person I would recommend!
Christina Taverna
4 weeks ago
Tricia was such a pleasure to work with, making my recent car purchase seamless.
Chloe Bogosian
4 weeks ago
We had a wonderful experience purchasing our Acura RDX, and a big part of that was thanks to Tricia. She was incredibly friendly, knowledgeable, and made the entire process smooth and stress-free from start to finish. She took the time to answer all of our questions, explained everything thoroughly, and never made us feel pressured. Her professionalism and genuine care made buying our new vehicle such a positive experience. We absolutely love our RDX and are so grateful for Tricia's help. Highly recommend asking for her if you're looking for a great car-buying experience!
Mariangela M
4 weeks ago
We had another good experience at Open Road Acura. We are repeat owners and this time we worked with Gabriela Chauca who was very helpful. We appreciate her honesty and knowledge throughout the purchasing experience. She listened to our needs and helped us secure the car we wanted at the price we wanted.
Maureen Paradiso
4 weeks ago
I can’t say enough good things about my experience with this dealership!! For months I was debating whether or not to upgrade my car. I was corresponding with Deena in internet sales often and she was extremely helpful with the information she provided which bought me into the dealership where she then referred me to Tricia who is hands down the best car salesperson I ever had! I explained I loved my I Integra but my needs have changed so looking into something bigger. She was very knowledgeable about all the Acura vehicles and provided suggestions without being pressured into buying anything. In addition to all the positive experiences with everyone in this dealership when I was finally in my new car the second I was pulling out I hit a curb and it put a scratch in the rim! Obviously devastated but the second it happened the General Manager Jean happened to be there and came right over and said not to worry they will fix it for free when I pick up my plates. Before I arrived home Tricia also texted me that she heard what happened and not to worry they will fix it where I wouldn’t even know which really helped ease my mind. Unfortunately I purchased my first Acura from another dealership and I can say the difference between dealerships makes a huge difference. So if you are interested in an Acura, Open Road in Wayne is the place to go!
anthony la tempa
4 weeks ago
I’ve been dealing with Open Road Acura for over 20 years. My wife and I come in every 3 years to renew our lease. Acura itself has an excellent lease program and Open Road Acura makes car purchasing not only easy but pleasant. Trich Layton is a fantastic salesperson. I strongly recommend seeking her for your car buying experience.
Claudios A Clariot Liriano
4 weeks ago
Excellent service and a lot of options to choose, thanks to Lourdes for your support and the good service in the all process
Gale Force Raceway
4 weeks ago
You will not do better regarding service, friendliness, and price than this dealership. Wayne Acura and specifically my sales person; Lourdes (Thompson) was absolutely spectacular! This comes from someone who used to work for several car dealerships himself. I felt like I was buying a car from an old friend rather than a generic salesperson. She knew the car in and out regarding packages and trim levels, unlike another dealer nearby. Can’t praise her enough. You simply cannot do better! Shout out to Art as well for getting all my negotiated discount money back into the dealership with extended warranties 😂😂😂. Another excellent person to deal with! Thank you Wayne Acura, a great 10 star experience! ~The Mayor aka Mark M.

Whether through email, phone, or in person, we are here to help you get the customer service you deserve. This feedback portal will deliver your thoughts, comments, concerns and/or accolades directly to me, and I look forward to hearing from you.
Your experience. Your voice. Your Open Road.