Open Road Acura of Wayne is proud to be serving Wayne New Jersey, Passaic County and the surrounding area for over 22 years. Being established in our community for so long has earned us the trust of the many customers we have had the pleasure of offering vehicles to. Over the years we have been the recipient of many awards and accolades that highlight our successes in customer service. We have been recognized by third parties like JD Power, who base their accolade around many aspects of the customers experience.
The JD Power Dealer of Excellence program highlights certain retailers, that offer a purchase experience that meet or exceed todays customer expectations. Dealers also have to meet stringent criteria to become eligible for such an award. Our dealer was placed into a pool of other eligible dealers via feedback from over 25,000 customers. Dealers must rank as a top performer in the key customer satisfaction criteria found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM. Dealers also need to pass a dealership audit performed by J.D. Power based on best dealership practices. Open Road Acura of Wayne is incredibly proud of our accomplishments, and appreciate the recognition from J.D. Power and our loyal customers.
Open Road Acura of Wayne has also been listed as the best Acura dealer to shop at in NJ. Best of NJ features dealers that have an honest purchasing experience and exceptional customer service. Open Road Acura strives to make every customer interaction as pleasant and informative as possible, as recognized by these groups. Open Road Acura Wayne is also recognized by our customers. Our dealership holds a 4.8 star google rating, higher than other Acura dealerships in the state. Check out our reviews to see what the buzz is about and leave us feedback if you have had the pleasure of visiting our dealership. Open Road Acura of Wayne is ready to offer new Acura and used cars to Wayne, Fairfield, Totowa, Pompton Lakes, Verona, Caldwell, Ramsey, Kinnelon, and surrounding New Jeresy.
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